Legal

Withdrawal & cancellation notice

Last updated: 25 July 2026

Template — to be completed and legally reviewed. For digital services the withdrawal right works in a special way; fill in the [yellow] fields and have a lawyer align this with your payment flow.

1. The right of withdrawal / cancellation

Consumers generally have a 14-day right of withdrawal without giving a reason. However, Mirrify is digital content / an online service that we begin to perform before the 14-day deadline with the User's express prior consent. Therefore the User — by giving that consent and acknowledging the resulting loss of the withdrawal right — can no longer withdraw once performance has begun. If you do not consent to immediate performance, the 14-day withdrawal right applies until the Service begins.

2. Cancelling the subscription

Independently of the withdrawal right, the subscription can be cancelled anytime, instantly from the account without giving a reason. Access remains active until the end of the period already paid for; a pro-rata refund — absent a statutory provision — is not provided. See the Cancellation section of the Terms.

3. Model withdrawal / cancellation form

If you exercise your withdrawal / cancellation right, you may complete and send this model to the email below (using the model is not mandatory):

To: [Provider name, email]
Declaration: I hereby declare that I exercise my right of withdrawal / cancellation regarding the following service: Mirrify (mirrify.app) subscription.
Order / subscription start: [date]
Consumer's name: [name]
Consumer's email: [account email]
Date: [date]

4. Complaint and remedy

You can submit complaints at [contact@mirrify.app]. In a consumer dispute you may turn to the competent conciliation body for your place of residence, and you may use the European Commission's online dispute resolution platform: ec.europa.eu/consumers/odr.