Refund Policy

Last updated: 25 July 2026

1. Free trial

Every new account receives 14 days of full Pro access. The trial requires a card, but no fee is charged during the trial, so no refund arises. If you cancel before the trial ends, no charge is made; otherwise the subscription continues automatically on the chosen plan after the trial.

2. Subscription fees

The subscription is paid in advance for the chosen period (monthly or yearly) and renews automatically until cancelled. Mirrify is a paid subscription service — there is no forever-free tier; an active subscription grants access.

3. When is a refund available?

• Under the withdrawal right: as set out in the Withdrawal notice (for a digital service, the withdrawal right typically ends once performance begins).
• Technical fault: if the Service is persistently unavailable through our fault, we provide a fair (pro-rata) refund. [Define the threshold — e.g. "72 consecutive hours of outage".]
• Erroneous / double charge: we refund any amount charged in error.

4. When is no refund available?

• No pro-rata refund is provided for an already-started subscription period beyond the above.
• Where the User used the Service abusively, in breach of the rules.

5. How to request a refund

Write to [contact@mirrify.app] from the email tied to your account, with the transaction id. We assess the request without undue delay; if approved, the refund is issued to the original payment method, subject to the payment provider's processing time.